What if you could solve some of your biggest challenges
You get a future-proof solution that’s upgraded on a continuous basis and complies with all legal requirements
The total cost of operating, maintaining and updating the claims system decreases by 50% compared to traditional claims systems
Your complete end-to-end core claims system
Your complete end-to-end core claims system
With Scalepoint CORE you can resolve claims faster, exceed customer expectations, and spark innovation with one of the most modern claims management core systems in the P&C insurance market today. Retain your customers by meeting their expectations for quick, convenient customer service when the damage has occurred. Increase productivity with automated processes, achieve faster cycle times and experience less leakage.
Optimize the claims journey from A-Z
Automate and optimize workflows
Achieve faster claims cycle time
Deliver streamlined claims settlement
Provide smooth and transparent customer experience, resulting in a higher NPS
CUSTOMER CASE
"We had reached a point where it made more sense to invest in one central system compared to working in several different systems. After researching the market for possible solutions, the choice fell on Scalepoint CORE – a SaaS-based, pre-configured claims platform with the possibility of customisation."
Why Scalepoint CORE
Quick implementation
Months instead of years. The solution is 90% ready to use.
Low total cost
Up to 50% savings with multi-tenant SaaS. Includes operation, country layer and standard setup.
Developed by Nordic claims nerds
Nordic experts in digital claims. Best-in-class processes and user friendliness
Meet and exceed customer expectations, and boost productivity
Meet and exceed customer expectations, and boost productivity
Ensure a smooth, user-friendly digital claims experience for your self-service customers and improve efficiency for your claim handlers, allowing them to provide faster and more personal service to your customers.
- Change FNOL into a seamless customer experience
- Empower your customers with a transparent, fast and easy claims platform for dialogue and more self-service opportunities in their preferred channels
- Allow your claims handlers to take advantage of guided automated processes to enhance service, prevent leakage, and boost productivity
Accelerate innovation with a fast, compliant and future-proof claims handling platform
Accelerate innovation with a fast, compliant and future-proof claims handling platform
Accelerate innovation and turn ideas into powerful results with groundbreaking cloud technology supporting the entire insurance claims cycle from A-Z.
- Extend and enhance functionality capabilities of your claims operation with a wealth of different, optional apps available
- Offer your customers or partners embedded insurance and white label options, all tailored to their specific needs, and preferred look and feel
- Benefit from a future-proof claims handling platform where maintenance, compliance and hosting are included in your subscription, so you can focus on your business
Fast implementation, streamlined processes, and shorter turnaround time
Fast implementation, streamlined processes, and shorter turnaround time
“Compared to development projects that can easily drag on for years, we went live with the CORE cloud-solution in a matter of months. We streamlined processes internally, increased the quality of claims processing and ensured a shorter turnaround time. What’s more, the system gives us room to focus all our efforts on the member experience.”
Henrik Boysen, CEO
Popermo Forsikring G/S
A standard solution based on best practice
The CORE solution is ready to use. Using our best practices from over 30 insurance companies, we have made it as easy as possible to get started. The solution is pre-configured, so you don’t have to spend IT resources on coding. At the same time, the solution is configurable so you can adapt it to your needs:
Easy and inexpensive access to a state-of-the-art claims management system
Hosting is all taken care of - so you won't have to worry about system operation and ongoing maintenance
We ensure that the solutions comply with all regulatory and data security requirements
Implemented and fully operational claims system in 6-12 months
No underinvesting in claims management and surprises related to costs
One fully integrated platform for all users (multi-country, multi-language and multi-currency) on all types of claims including self service capabilities for end users
Extensive data displayed in dashboards and delivered to own data warehouse
An up-to-date platform that is always on the latest version (weekly updates) with high SLA levels
CORE Functionality
Scalepoint CORE supports all the steps in the claims handling process, both customer-facing and on the administrative level.
A trusted and reliable SaaS claims system
EUROPEAN INSURERS
IN ANNUAL CLAIM PAYOUTS
TOTAL HANDLED CLAIMS
A unique SaaS delivery model
A unique SaaS delivery model
Our delivery model is a multi-tenant SaaS. That means you share the solution with other insurance companies and enjoy economies of scale. The solution is preconfigured with country layers but can be adapted to your exact needs. Implementation takes months instead of years, saving significant costs.
- Pre-configured
- Built-in country layer
- Multi-tenant SaaS
Dedicated claims ecosystem
Scalepoint CORE’s built-in ecosystem is a digital gateway to relevant public IT systems, selected service partners and other digital services.
INDUSTRY STANDARD
Travel assistance, roadside assistance, EDI, journals
COUNTRY STANDARD
National registers
3'RD PARTY (ACCESS VIA PORTAL)
Agents, brokers, and others
Explore our other solutions
Scalepoint HUB
Automate repair processes for motor, property and health. Benefit from a solid ecosystem of claims suppliers and settlement tools. Provide online access to service partners and end-customers.
Scalepoint ClaimShop
Settle content claims and help your customers replace, repair or valuate lost or broken items within minutes.
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