Insurance is changing. Claims too.

Non-life insurance is changing before our very eyes. End-customers want user-friendly and efficient online service, while regulatory requirements for compliance and data security are tightening. Today more than ever, insurers need better digital and automated solutions that can be customised and updated ongoingly – especially for the claims process, the ultimate test for any insurance company.

Customer experience

Increase loyalty and attract more customers with online claims handling and fast repair


Reduce administration and speed up claims cycle time with increased automation

Compliance & Security

Comply with regulatory and data security requirements using automated system updates

What can Scalepoint do for you?

You get a standard Plug ‘n’ Play solution based on over 20 years of best practices – and the freedom to focus on your core business instead of keeping your systems up-to-date. With our unique delivery model, you share the costs with other insurance companies, significantly reducing your technology spend. And with pre-configurations, you get optimised processes from day one and better claims results over the long run.

Plug ‘n’ Play

Get a code-free, ready-to-use solution, implemented in months instead of years

Lower TCO

Cut total costs by up to 50% with our multi-tenant SaaS cloud solution


Run on a platform that’s continuously updated with new functionality and complies with legal requirements

Free up IT

Cut out coding and IT integration, so your IT resources can focus on enabling your business

Claims ecosystem

Gain online access to a claim-specific ecosystem pre-integrated with relevant digital services, apps and country layers

100% customer focus

Enhance the customer journey with digital self-service that meets demand for speed and transparency

Better claims handling.
For you and your customer.

Is your claims department at the end of the queue? Often, sales, policies and new insurance products get the spotlight. But now the claims department can get new, smart solutions to help end-customers resolve their claims quickly and easily. Our solutions accelerate the digitalization of claims processes and boost competitiveness through economies of scale and customised configurations. Forget about large investments and years-long IT projects. Scalepoint makes it simple and effective for both the end-customer and you.

Ask our customers

“Scalepoint has been a success for Tryg – both claim handlers and customers are very satisfied with the system.”

Claims Manager, Tryg

“Scalepoint gave us a new image as an innovative digital insurance company.”

Chief Claims Officer, Zurich

“Over the years, Scalepoint’s systems have shown their strength in our claims handling.”

Claims Director, Alm. Brand

Want to hear more?