Automation that frees up time and reduces costs
With AI Cost Control, rule-based processes evaluate and approve service partner quotes in real time – without manual intervention, unless the case requires it. This directly reduces processing time, lowers the average claim cost and frees up claims handlers for cases that cannot or should not be automated: the complex, the sensitive, those where the human touch makes a difference.
Customers feel it too – companies using the solution consistently see high NPS scores on automated claims.
Implementation is well underway, and we look forward to the next chapter in a partnership that has already delivered strong results.
About Gjensidige
Gjensidige is a Nordic non-life insurance company with roots dating back to 1816 and one of the region's largest players in non-life insurance. In Denmark, Gjensidige offers insurance to private customers, businesses and the public sector.