Our Scalepoint HUB solution enables a detailed process for claims management so data from the process of every single stakeholder involved with the claim can be collected in one place. Sources from which data is collected include the claimant, the claims handler, industry-standard pricing tools (i.e., Audatex) and the supplier who performs the repair.
When combining the rich data from the HUB solution with our customized module, you empower both your claims management and procurement intelligence by accessing and broadcasting the collected data in easy-to-read dashboards and reports tailored to your statistical and analytical purposes. This way, the collected data can be used to spot and analyze trends, processes that could be optimized, potential savings, better agreements, customer satisfaction, payouts, referrals, and more.
To make the extensive number of data points across your claims and procurement management easy to grasp, each LoB (Line of Business) has its own unique setup for dashboards and reports, and KPIs for each individual part of the business is thoroughly analyzed in these.
