Quellenangabe des Bildes: allianz.com

Scalepoint gratuliert der Allianz Suisse zum Rollout von ClaimShop

Scalepoints ClaimShop ermöglicht Straight-Through-Processing, welches nicht nur ein besseres Kundenerlebnis sichert sondern auch eine Reduzierung der Kosten Durchlaufzeiten eines Schadens.


“Scalepoint ist ein weiterer Baustein in unserer Digitalisierungsstrategie und unterstützt uns darin, Technologie nutzbringend einzusetzen, um unseren Kunden auch in der digitalen Welt das bestmögliche Schadenerlebnis anzubieten.”


Thomas Schaub

Thomas Schaub, Leiter Schadenservice und Fahrzeugexperten bei der Allianz Suisse

With the Scalepoint ClaimShop solution, claims on damaged items are now being settled immediately in dialogue with the injured party or online as self-service. Unclear evaluations and long idle times are a thing of the past. ClaimShop’s automatic valuation and settlement together with online access make the claims process fast and easy for Allianz Suisse’s customers. In addition, the claims experience includes value-added offers that complement classic cash compensation. Thanks to an extensive supplier network and a convenient and user-friendly web shop, the claimant is given more choice when replacing lost or damaged content items.

Head of Claims Service and Vehicle Experts at Allianz Suisse, Thomas Schaub, continues:

“Despite all the Covid-19 challenges, we were able to integrate ClaimShop into our existing processes and systems in the shortest possible time and with little effort.”

Scalepoint is looking forward to our continued cooperation with Allianz Suisse.