Technology Services

We are proud of the knowledge we hold and how we use it to benefit our clients.  This helps enormously when we work with new clients as they can immediately see our depth of capabilities and trust is quickly built.  This benefits every part of the process from initial discussions, implementation, client training and ongoing client services.

 

The backbone our business is the intelligent claims management technology.  Programmed by us and under our direct control it is the engine that drives our business.  It offers our clients and their customers a web based portal to one of the most extensive technology databases of products and services.  With it's accurate product interrogation capabilities and easy to use interface, it drives accuracy and controls that ensure only valid claims are dealt with and at the right cost. The system includes sophisticated data-upload tools for suppliers and repairers.  With an advanced suite of tools it also enables data mining, reporting and advanced communication services.

 

Over 75% of claims are conducted within the first call.